The successful applicants will work as members of a supportive team and will manage new and existing client claims. The role involves:
Initially assessing high volumes of inbound and outbound personal injury enquiries (relating to potential road traffic accident, employers’ liability and public liability claims) over the phone. These will have been generated from various marketing sources.
Evaluating the legal issues relating to these enquiries
Where the enquiries meet our criteria, putting the clients concerned in touch with our
specialist panel solicitors.
The successful applicants will ensure that all enquiries are handled in accordance with targets, service level agreements and Claims Management Regulations.
About the successful candidates
The successful candidates will ideally hold a law degree, the postgraduate Diploma in Legal Practice, or an equivalent qualification. They must possess the following background:
Knowledge and understanding of the personal injury claims process
Proven experience of working in a target-driven and client-focused environment
A working knowledge of Microsoft Office – Word and Excel
Please contact Sean or James at Search Legal Limited 07966541981